Make a Claim
Fine art, collectables, photographic and entertainment claims are not standard asset claims. In addition to our expertise and experience in resolving art claims, Artinsure employs trained specialist adjusters, restorers and recovery agents, and works with an international network including Interpol, FBI, Scotland Yard, Art Loss Register and Trace.
Artinsure aims to address all claims settlements promptly. Should your valuable items be lost, stolen or damaged, we advise that you follow the below listed steps in order to ensure a smooth and efficient claims process:
- Contact your broker in writing about the loss or damage
- Your broker should then immediately inform Artinsure of the claim, also in writing
- A claim form, which can be obtained from your broker or downloaded here, needs to be completed and signed before being sentback to Artinsure
- All thefts must be reported to the police within 48 hours of your being made aware of the loss
If the asset is damaged, we will collect it immediately and take it to one of our extensive panel of international and experienced restorers. It is important to note that you have the option to declare it a total loss and to take the agreed value.
If the asset is stolen, we will pay the amount due according to the basis of settlement. We then begin the recovery process. Should the work be recovered, we will offer it back to you at the original claim amount plus interest.